Running a business in Suffolk comes with plenty of challenges, but security shouldn't be one of them. Whether you own a retail shop in Ipswich, a warehouse in Bury St Edmunds, or an office in Cambridge, protecting your premises, staff, and assets is crucial.
But, with so many security firms out there, how do you choose the right one? Here’s what to look for when selecting a security company you can trust.
1. Local knowledge and experience
When it comes to securing your business, local expertise matters. A security company that understands Suffolk’s unique business landscape, crime trends, and key risk areas is far better equipped to keep your premises safe. We’ve been providing security solutions across the county for years, giving us invaluable insight into the challenges businesses face. We’re a local business for local businesses.
2. A proven track record
You need a security partner with a strong reputation and a history of delivering results. Look for client testimonials, case studies, and industry accreditations. At Abbey Security, we’re an SIA-approved contractor with a long-standing reputation for reliability and professionalism. Check out our accreditations and awards. Our clients trust us to keep their businesses secure, and we take that responsibility seriously.
3. A comprehensive range of services
Your security needs will depend on the type and size of your business. The right company should offer tailored solutions, not a one-size-fits-all approach. We provide:
- Manned guarding: Professional, fully vetted security officers on-site.
- Mobile patrols: Regular and unpredictable checks to deter criminal activity.
- Keyholding & alarm response: Rapid response to alarm activations, so you don’t have to.
- CCTV monitoring: 24/7 surveillance to keep a close eye on your business.
By offering a full suite of services, we ensure you get the right security solution for your specific requirements.
4. Well-trained, professional security personnel
Your security team should be an extension of your business – visible, professional, and highly trained. A reputable security provider will ensure all officers are fully licensed, vetted, and trained to handle a range of security scenarios. At Abbey Security, our team is carefully selected and trained to provide outstanding service, blending vigilance with customer care.
5. 24/7 Support and rapid response
Security threats don’t stick to a 9-to-5 schedule, and neither should your security provider. Whether it’s an alarm activation in the middle of the night or an unexpected incident during business hours, you need a team that’s ready to respond immediately. Our 24/7 operations team ensures your business is protected around the clock. That also means you don’t have to have staff on 24/7 with security responsibilities alongside their expert role.
6. Transparency and clear communication
You should always know what you’re paying for. A trustworthy security company will be upfront about costs, contract terms, and service details. We believe in clear communication, providing straightforward pricing and regular security reports so you can see exactly how we’re protecting your business.
7. A proactive approach to security
Effective security isn’t just about reacting to incidents. It’s about preventing them in the first place. A good security company will work with you to assess risks and develop a proactive security strategy. Our team conducts thorough risk assessments and provides expert advice to help you stay ahead of potential threats. We also carry out Physical Penetration Testing and Security Audits so that you know what your weak spots are, and we can help strengthen them.
Secure your business with Abbey Security
Choosing the right security company is one of the most important decisions you’ll make as a business owner. With Abbey Security, you get a trusted partner committed to protecting your business with professional security services tailored to your needs.
Let’s discuss how we can secure your premises. Contact us today to find out more about our services and get a tailored security plan that works for you.
Posted on July 10, 2025