Independent vs national security companies: why independent companies outshine national giants

When choosing a security company, there are two main options: independent and chain-style national companies. While both offer security services, several vital differences make independent companies a better choice for businesses and organisations.

Here we look at independent vs national security companies and explain why you’ll always do better and achieve greater peace of mind with a local independent security company. 

The pros and cons of independent and national security companies:

Local knowledge

One of the most significant advantages of independent security companies is their local knowledge and expertise. Unlike national companies with a one-size-fits-all approach, independent security companies have a deep understanding of the local area and the specific security challenges businesses face in a particular region. For example, at Abbey Security, we know the unique issues affecting East Anglia, such as the rise of rural crime in Suffolk. 


Independent security companies can tailor their services to meet each client’s unique needs, providing a more effective and personalised security solution. You can choose the precise service you need while relying on personalised advice. Furthermore, independent security companies often have a more personal approach to customer service. They prioritise building solid relationships with their clients and take the time to understand their concerns and priorities. This level of personalised attention is often lacking in national companies, where clients may feel like just another number. 


Independent security companies are capable of greater agility and flexibility. As a result, they are often able to respond quickly to changing security situations and adapt their services to meet the evolving needs of their clients. This is in contrast to national companies that may have more rigid structures and procedures in place, making it harder for them to respond quickly to unexpected security challenges. 


Independent security companies are also often more cost-effective than their national counterparts. This is because they typically have lower overheads and can offer more competitive pricing as a result. This can be especially beneficial for small and medium-sized businesses that may have limited budgets but still need reliable security services. 

Local boost and character 

Finally, choosing an independent security company can positively impact the local economy. By supporting a local business, clients are helping to create jobs and boost the local economy. This is particularly important in areas like East Anglia, where small businesses play a vital role in the area’s character. Furthermore, independent security companies care about the local area because it’s their area too. 

Your local independent security company

With our local knowledge and expertise, we can tailor our services to meet your unique needs and provide the peace of mind you deserve. Our agility, flexibility, and cost-effectiveness set us apart from national security companies, and we care about the local community of East Anglia and understand its unique needs.   

Contact us to learn more about our security services and how we can help protect your business or organisation. 

Posted on June 9, 2023

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